السياسة القانونية
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آخر تحديث: 4 أبريل 2026
We collect information you provide directly to us, including your name, email address, phone number, and any other information you choose to share when using our platform, filling out forms, or communicating with us. We also automatically collect certain technical information such as your IP address, browser type, operating system, referring URLs, and usage data through cookies and similar technologies.
We use the information we collect to provide, maintain, and improve our services; process transactions and send related communications; send you technical notices, security alerts, and support messages; respond to your inquiries and provide customer service; personalize your experience on our platform; monitor and analyze trends, usage, and activities; detect, prevent, and address fraud, security issues, and technical problems; and comply with legal obligations.
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform (such as payment processors, analytics providers, and cloud hosting services), with your consent, or as required by law. All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
We use cookies and similar tracking technologies to collect and track information about your use of our services. Cookies are small data files stored on your device. We use essential cookies for platform functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal data: the right to access your data; the right to rectification of inaccurate data; the right to erasure (right to be forgotten); the right to restrict processing; the right to data portability; the right to object to processing; and the right to withdraw consent at any time. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it. Transaction records are retained for a minimum of 5 years in accordance with Indonesian financial regulations.
Your information may be transferred to and processed in countries other than your country of residence, including Indonesia, where our primary servers are located. We ensure that any international transfers comply with applicable data protection laws through appropriate safeguards such as standard contractual clauses or your explicit consent.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our platform with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: PT Telkon One Group Bali, Indonesia Email: [email protected] We are committed to resolving any complaints about our collection or use of your personal data. We will endeavor to respond to all inquiries within 30 business days.